Have questions about 5-hour ENERGY® products? CLICK HERE

Privacy Policy: CLICK HERE

Return Policy: CLICK HERE

Terms of Service: CLICK HERE

 

Additional Info:

Payment Methods
We accept VISA, MasterCard, American Express and Discover credit cards, as well as PayPal for any purchase(s) including recurring orders.

Promotions and Discounts
Promotion codes are redeemed in the cart during the checkout process. Please note promotions and offers cannot be combined.

Ship to Multiple Addresses
We are happy to ship items to more than one address, but unfortunately we cannot do so online within a single order at this time. If you would like to place an order with multiple delivery addresses, you can enter separate orders on our Web site. We regret any inconvenience and promise to make this easier in the future - stay tuned!

Sales Tax
All orders shipped to Wisconsin or Michigan addresses will be subject to sales tax in accordance with State law. Orders shipped elsewhere will not be charged sales tax. Please note that your state and/or municipal government may require you to declare mail order purchases and pay sales tax on them directly.

Shipping
Shipping options are provided at the time of check out. We offer standard and express shipping.

Standard Shipping:
Please allow 7-14 business days for delivery of merchandise (Monday through Friday, not including Holidays). Standard shipping is available for the Continental US, P.O. Boxes, APO and FPO addresses only. Please note delivery to APO and FPO addresses may take between 4-6 weeks for delivery. Orders shipped to AK, PR and HI must be shipped by 2nd day air.

Express Shipping:
If you prefer to receive your merchandise faster, we offer Next Day and Second Day service. Delivery is Monday through Friday, not including weekends and Holidays. Orders placed with expedited service will ship by the next business day, pending credit card authorization and verification. Next day and 2nd day rates will be calculated at the time of checkout. You will always have the opportunity to see the full amount of your purchase with shipping charges before you confirm your order. Orders shipped to AK, PR and HI must be shipped by 2nd day air. Express shipping is not available for APO and FPO addresses.

Shipping Carriers
We determine the most efficient shipping carrier for your order. All orders will be shipped via FedEx. The carrier used for Express Shipments is FedEx Express.


Easy Returns
Returns are easy and convenient. You may return your purchase within 30 days of purchase for a refund or replacement. Just fill out the return section on your order's packing slip and send it back to us in new condition! You will receive your credit within 7-10 business days. Sorry shipping charges are not refundable.

Privacy and Security Policy
This privacy and security policy is intended to assist you in understanding what information we gather about you when you visit this Web site, how we use that information, and the safeguards we have in place for the information.

Shop5HourEnergy.com collects personal information from visitors to its website on a voluntary basis; however, visitors are not required to give such information to access our website. Personal information may include, without limitation, name, address, phone number and e-mail address. Shop5HourEnergy.com uses visitors' personal information to assist in marketing products and services offered by Shop5HourEnergy.com and its business partners, and to enhance the content of our website.

Our web server automatically collects the domain names (but not the e-mail addresses) of visitors to Shop5HourEnergy.com. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and other statistical information. Shop5HourEnergy.com may contain links to other sites; however we cannot assume responsibility for the content or privacy practices employed by these other sites.

All information gathered about each visitor to Shop5HourEnergy.com is subject to and protected by the Electronic Communications Privacy Act. We may, from time to time, share visitor information with third party business partners. Shop5HourEnergy.com maintains a private database on its web server for the storage of all such information.

Although we will use all reasonable efforts to safeguard the confidentiality of any visitor information collected, Shop5HourEnergy.com will have no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties.

Shop5HourEnergy.com reserves the right to change or update this privacy policy, or any other policy or practice, at anytime with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to Shop5HourEnergy.com.

Security
Shopping at Shop5HourEnergy.com is safe and secure. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. To ensure protection of your credit card number and other personal information, Shop5HourEnergy.com uses VeriSign SSL encryption technology. Your credit card number is digitally scrambled to ensure that it is not read by unauthorized third parties. If you're still concerned about internet security, please contact our customer service department to submit your order by telephone or fax.

Safe Shopping Guarantee
The Shop5HourEnergy.com Safe Shopping Guarantee protects you while you shop so you never have to worry about credit card safety. We guarantee that every transaction you make will be 100 percent safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping with us.

Mailing Address:
North Star Marketing, Inc.
PO BOX 788
Eagle River, WI 54521